1. Definition & Collection of Personal Information
This site "Timeless Sorcery Archives" (hereinafter "the Site") collects personal information to improve user convenience. Personal information refers to names, email addresses, telephone numbers, addresses, and any other information that can identify an individual. The Site collects personal information in the following ways:
- When completing a contact form
- When registering an email address
- Information provided voluntarily by the user
2. Purpose of Use
Personal information collected by the Site will be used for the following purposes:
- Responding to and handling enquiries
- Providing information on festival experience tours, events, and related services
- Providing products and services
- Distributing newsletters and other information
- Analysing usage trends and improving the service
- Fulfilling obligations required by law
3. Third-Party Sharing
The Site will not provide personal information to third parties except in the following cases:
- Where the user's consent has been obtained
- Where required by law
- Where strictly necessary for the operation of the Site (e.g. sharing with outsourced service providers)
Outsourced service providers will also be instructed to meet the same privacy protection standards as the Site.
4. Cookies & Automated Technologies
The Site uses cookies to improve the user experience. Cookies are small text files stored on the user's computer that are used to save personal settings for the next visit. Users can control acceptance of cookies through their browser settings. For details, please refer to our "Cookie Policy".
5. Access Logs & Analytics Tools
The Site automatically records access logs (IP addresses, visit timestamps, pages accessed, etc.). This information is used for improving site security, analysing usage, and improving services. It will not be linked to personally identifiable information.
6. Protection & Management of Personal Information
The Site implements appropriate security measures to prevent unauthorised access, falsification, and leakage of personal information. Specifically, we implement encrypted communications (SSL/TLS), access management, and regular security audits. However, we cannot guarantee 100% security for information transmitted over the internet.
7. Data Retention Period
Personal information collected by the Site will be retained for the period necessary to fulfil the purpose of use. Information relating to enquiries will be retained for one year in principle; information of newsletter subscribers will be retained until they unsubscribe. For other information, the retention periods prescribed by law will apply.
8. User Rights
Users have the following rights with respect to their personal information held by the Site:
- Right of access (checking how their information is held)
- Right of rectification (correcting inaccurate information)
- Right of erasure (requesting deletion of unnecessary information)
- Right to opt out (requesting suspension of use of information)
To exercise these rights, please contact us at the address below.
9. External Links & Third-Party Services
The Site may contain links to external websites. The Site accepts no responsibility for the privacy policies of those external sites. When visiting external sites, please review the privacy policy of the relevant site. The Site may also use third-party services (e.g. analytics tools), and these service providers have their own privacy policies.
10. Changes to This Timeless Sorcery Archives
The Site may amend this Timeless Sorcery Archives without notice in response to changes in laws or service improvements. Where changes are made, the new policy will be posted on this page. We recommend that users check this page periodically. In the event of significant changes, users may be notified directly.
11. Contact
If you have any questions or concerns regarding the handling of personal information, please feel free to contact us:
- Email: hello@timelesssorceryarchives.com
- Phone: +81 6-6788-4137 (Mon–Fri 9:00–18:00)
- Address: 〒577-0063 Osaka
Higashi-Osaka City, Kawamata, 2-8-11, Timeless Sorcery Archives
12. Data Protection Officer
The Site has appointed a dedicated officer responsible for personal information protection and is committed to continuous improvement. In the event of unauthorised access or a security incident, we will respond promptly.
13. Governing Law
This Timeless Sorcery Archives is governed by the laws of Timeless Sorcery Archives and subject to the jurisdiction of the Japanese courts. We operate in accordance with the Act on the Protection of Personal Information (Personal Information Protection Act), the Unauthorised Computer Access Law, and other relevant Japanese laws.